warranty label

In an effort to protect our customers, we provide product warranties against manufacturing defects. If you find a manufacturing defect, then let us know, and we will repair or replace parts or product. Email Us a photo of the defect and we will determine best actions.

Please note, if your order is incorrect or damaged in shipping, please contact us within 48 hours of receiving your order, and at our discretion, we will make the proper arrangements.

This Warranty is Void if:
1. product is used under other than normal use and maintenance conditions,
2. product is modified or altered,
3. product is subject to abuse, or neglect,
4. damages are caused by wind, rain, or other forces of nature, nor to accidental or deliberate damage of the product,
5. use of the product does not conform with the product instructions, or
6. product is repaired by someone other than FoodTent.com or an authorized FoodTent.com dealer.

Before returning any part or product to FoodTent.com, please Email Us to obtain specific return shipping instructions and obtain a Return Materials Authorization Number (RMA #). The RMA # is to be marked clearly on the return packaging. FoodTent.com is not responsible for any returns without an RMA #. All shipping costs must be prepaid, and FoodTent.com will not be responsible for products damaged in transit.

There are no other warranties from FoodTent.com which extend beyond the face of this warranty. All other warranties, express or implied, including the warranties or merchantability, fitness for a particular purpose, and fitness for use, are excluded.